Warranty Info
iGuardHome Inc. & iGuardFire Ltd. warrants, to the original purchaser, this product against defects in materials workmanship for a period of one (1) year from the date of original purchase for all iGuard models.
During this period iGuard Home Inc. will repair or replace a defective product or part, at our discretion, with a new or refurbished product at no charge other than shipping costs. No warranty shall apply when damage is caused, or repair is required, due to any of the following;
Use of the product for other than the intended purpose,
Accident alteration abuse or misuse of the device
Inaccurate mounting location or poor workmanship during installation
These warranties and remedies are exclusive and all other warranties, expressed or implied, written or oral, including the implied warranties of merchantability or fitness for any particular purpose are excluded
To receive warranty consideration a Return Materials Authorization number (RMA#) must be obtained by either phoning 844-859-3838 or email at CustomerService@iGuardFire.com. If a warranty registration has not been received by iGuard Home Inc. via, a proof of purchase must accompany the returned product once an RMA# is received.
The defective product must be returned to the address included with the RMA#. All transportation and insurance costs to return the device are the responsibility of the
iGuard Home Inc.. will pay for the return costs. Please include a brief description of the problem, contact name, phone number, and RMA# with a complete return address. Product Liability
iGuard Home Inc. shall not be liable for any loss damage (including without limitation direct or indirect damages for personal injury property damage loss of business profits business interruption or any other pecuniary loss) or expense arising directly or indirectly out of the purchase installation or operation of the products.
iGuard Home Inc. Ltd shall not be responsible for any fires or damage, including that which occur while the iGuard is being used in Manual Mode or if the iGuardStove is NOT connected to the iGuardServer through the homes Wi-Fi Network.
In no event shall iGuard Home Inc. be liable for special, indirect, incidental or consequential damage of any kind or nature due any cause.
iGuard Home Inc. neither assumes nor authorizes any representative or other person to assume for it, any obligation or liability other than is expressly set forth herein.
This warranty does not cover any incidental or consequential damages and is in lieu of all other warranties expressed or implied and no representative or person is authorized to assume for us, any other liability in connection with the sale of our products.