Effective Date: June 3, 2026

iGuard Home Inc. (USA) and iGuardFire Ltd. (Canada) (collectively, “iGuard Home”) are committed to protecting your privacy. This Privacy Policy explains how iGuard Home collects, uses, shares, and protects your personal information when you visit our website (iguardfire.com), use our mobile application, purchase or use an iGuard™ product, or otherwise interact with us.

This Privacy Policy is designed to comply with the California Consumer Privacy Act and California Privacy Rights Act (collectively, “CCPA/CPRA”), the Personal Information Protection and Electronic Documents Act (“PIPEDA”), British Columbia’s Personal Information Protection Act (“PIPA”), Quebec’s Law 25, and other applicable U.S. state and Canadian provincial privacy legislation.

La présente politique de confidentialité est également disponible en français sur demande.

Table of Contents

Accountability

iGuard Home has designated a Privacy Officer responsible for the organization’s compliance with applicable privacy legislation. The Privacy Officer oversees iGuard Home’s privacy management program, including policies and procedures for the collection, use, disclosure, and protection of personal information, and for receiving and responding to privacy inquiries and complaints.

To contact the Privacy Officer, please use the contact information provided at the end of this Privacy Policy.

Data Minimization

iGuard Home limits the collection of personal information to what is necessary to fulfill the purposes identified in this Privacy Policy. iGuard Home does not collect personal information indiscriminately and makes reasonable efforts to ensure that the personal information collected is relevant to the purposes for which it is used.

The iGuard™ device is designed with privacy in mind. Core safety functionality requires only motion and presence detection data from the mmWave radar sensor. iGuard Home does not collect more data than is necessary for the device to perform its intended safety functions and connected features.

Key Definitions: De-Identified and Anonymized Data

De-Identified Data refers to information that has had direct identifiers removed (such as name, email address, device serial number, and IP address) but could theoretically be re-identified if combined with other data sources. De-identified data retains the underlying data patterns with the identifying labels removed.

Anonymized Data refers to information that has been processed so that re-identification of any individual is irreversible and reasonably impossible, even when combined with additional data sources. Anonymized data typically takes the form of statistical aggregates pooled across many users.

Regulatory Standards for De-Identified and Anonymized Data

California (CCPA/CPRA): De-identified data is exempt from CCPA/CPRA, provided three requirements are met: (1) the business implements technical safeguards to prevent re-identification; (2) the business publicly commits to maintaining the data in de-identified form and not attempting to re-identify it; and (3) the business contractually prohibits any downstream recipients from re-identifying the data.

Other U.S. State Privacy Laws: Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Indiana, Kentucky, Rhode Island, Montana, Delaware, Iowa, Tennessee, and additional states have enacted comprehensive privacy laws with similar but not identical de-identification standards. Most follow a framework comparable to CCPA/CPRA, but definitions and requirements vary by state.

Canada (PIPEDA): Federally, information that cannot reasonably be used to identify an individual falls outside the scope of “personal information” under PIPEDA. However, the process of anonymizing data from personal information may itself require consent or notification.

British Columbia (PIPA): British Columbia’s Personal Information Protection Act follows a similar framework to PIPEDA for anonymized data.

Quebec (Law 25): Quebec imposes the strictest Canadian standard. Anonymization must be irreversible, the anonymization process must be documented, and the Commission d’accès à l’information may audit the process. De-identification alone is not sufficient under Quebec law for data to fall outside privacy obligations.

Information iGuard Home Collects

Information You Provide. When you create an account, contact customer support, register your product, or subscribe to communications, you may provide information such as your name, email address, mailing address, phone number, payment information, and product registration details.

Information Collected by the iGuard™ Device. The iGuard™ device uses patented millimeter-wave (mmWave) radar technology to detect occupancy and monitor cooking activity. The device collects sensor data including occupancy detection events, stove usage events, automatic shutoff events, device temperature readings, and device telemetry (firmware version, connectivity status, operational diagnostics).

The iGuard™ device does not contain a camera, microphone, or any audio or video recording capability. The mmWave radar sensor detects motion and presence only. It does not capture images, video, audio, or any visual representation of individuals or the surrounding environment.

Information Collected by the App and Website. When you use the iGuard™ mobile application or visit iguardfire.com, iGuard Home may automatically collect device identifiers, IP address, browser type, operating system, pages visited, referring URLs, and interaction data through cookies and similar technologies.

Information from Third Parties. iGuard Home may receive information from analytics providers in connection with your use of our services.

Categories of Personal Information Collected (CCPA/CPRA Classification)

The following table identifies the categories of personal information iGuard Home has collected within the preceding twelve (12) months, organized by the statutory categories defined under CCPA/CPRA:

CCPA/CPRA Statutory Category Examples Collected by iGuard Home
A. Identifiers Name, email address, mailing address, phone number, IP address, device serial number, account name
B. Personal Information (Cal. Civ. Code §1798.80(e)) Name, address, phone number, payment information
C. Protected Classification Characteristics Not collected
D. Commercial Information Purchase history, products purchased, transaction details, deposit and payment records
E. Biometric Information Not collected
F. Internet or Other Electronic Network Activity Browsing history on iguardfire.com, app interaction data, device connectivity status, firmware version
G. Geolocation Data General location derived from IP address; no precise geolocation collected by the device
H. Sensory Data mmWave radar sensor data (motion and presence detection only; no audio, visual, or olfactory data)
I. Professional or Employment-Related Information Not collected
J. Non-Public Education Information Not collected
K. Inferences Device usage patterns, cooking activity frequency, occupancy patterns derived from sensor data
L. Sensitive Personal Information Not collected beyond account login credentials

How iGuard Home Uses Your Information

iGuard Home uses the information collected for the following purposes:

  • providing, operating, and maintaining the iGuard™ product and its safety features;
  • processing orders, payments, and shipping;
  • delivering firmware updates and product improvements;
  • providing customer support and responding to inquiries;
  • sending transactional communications (order confirmations, shipping updates, safety alerts);
  • sending marketing and promotional communications, where you have provided express consent or where permitted by applicable law, including Canada’s Anti-Spam Legislation (CASL);
  • monitoring and improving product performance, reliability, and safety;
  • conducting product research and development using aggregated and anonymized data;
  • detecting, preventing, and addressing fraud, security issues, or technical problems; and
  • complying with legal obligations and enforcing our terms and policies.

Anonymized and Aggregated Data

iGuard Home may create anonymized and aggregated data derived from device sensor data, usage patterns, and product telemetry. This data is stripped of all personal identifiers and combined across users so that no individual can be identified or re-identified.

iGuard Home may use, share, or sell anonymized and aggregated data for purposes including product research, industry safety analysis, academic research, and commercial applications. Because this data does not identify any individual, it is not subject to the personal information rights described in this Privacy Policy.

How iGuard Home Shares Your Information

iGuard Home does not sell your personal information to advertisers, data brokers, or any third party for their own marketing purposes.

iGuard Home may share your personal information with the following categories of recipients:

  • Service Providers: companies that help iGuard Home operate its business, including cloud hosting providers, shipping carriers, email service providers, and customer support platforms;
  • Business Partners: with your consent, partners offering complementary products or services (such as home security platforms or insurance providers);
  • Legal and Safety: law enforcement, regulators, or other parties when required by law, legal process, or to protect the safety, rights, or property of iGuard Home, its customers, or the public; and
  • Business Transfers: in connection with a merger, acquisition, reorganization, or sale of assets, in which case your personal information may be transferred to the successor entity.

Caregiver and Multi-User Access

The iGuard™ system allows multiple users, including designated caregivers, family members, or facility managers, to access certain device data such as activity alerts, shutoff events, and device status. The account owner controls who has access and what level of access is granted.

If you are added as a caregiver or authorized user, you may have access to device activity data for the associated iGuard™ device. Users should be aware that activity data visible to caregivers reflects occupancy and stove usage patterns in the monitored environment.

Data Retention

iGuard Home retains your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, and as required by applicable law. The following retention periods or criteria apply to each category of personal information:

  • Account and registration data: retained for the duration of your active account and for a reasonable period following account closure to address any outstanding inquiries or legal obligations.
  • Transaction and payment data: retained for seven (7) years following the transaction date to comply with applicable tax and financial record-keeping requirements.
  • Device sensor and usage data: retained for the duration of your active account. Upon account deletion, sensor data is deleted or anonymized within a reasonable period.
  • Customer support records: retained for three (3) years following resolution of the inquiry.
  • Marketing and communications preferences: retained until you withdraw consent or unsubscribe.
  • Website and app analytics data: retained in aggregated or anonymized form; individual session data is retained for up to twenty-four (24) months.

Upon account deletion, iGuard Home will delete or anonymize your personal information within a reasonable period, except where retention is required by law.

Data Security

iGuard Home implements reasonable administrative, technical, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, or destruction. These measures include encryption of data in transit and at rest, access controls, and regular security assessments.

iGuard Home’s cloud platform infrastructure is provided by Care Daily and is compliant with the Health Insurance Portability and Accountability Act (HIPAA), meeting the security and privacy standards required for the handling of health-related data.

No method of transmission over the internet or electronic storage is completely secure. While iGuard Home strives to protect your personal information, absolute security cannot be guaranteed.

Breach Notification

In the event of a breach of security safeguards involving your personal information that creates a real risk of significant harm, iGuard Home will notify affected individuals and, where required by applicable law, the relevant regulatory authorities. In Canada, iGuard Home will report qualifying breaches to the Office of the Privacy Commissioner of Canada as required under PIPEDA and maintain records of all breaches of security safeguards. In the United States, iGuard Home will comply with applicable state breach notification laws, including providing timely notice to affected residents.

Core Safety and Offline Operation

The core safety functionality of the iGuard™ device, including automatic stove shutoff, is designed to operate independently of cloud connectivity and Wi-Fi. If the device loses its internet connection, it will continue to monitor cooking activity and perform automatic shutoff functions.

Connected features such as remote notifications, mobile app alerts, and firmware updates require an active Wi-Fi connection and internet access.

Notice at Collection for Connected Devices

iGuard Home provides notice of its data collection practices at or before the point at which the iGuard™ device first collects personal information. This notice is delivered through the device setup process within the iGuard™ mobile application, which presents a summary of data collection practices and a link to this Privacy Policy before the device begins transmitting data.

A printed privacy notice card is also included in the product packaging, directing users to the full Privacy Policy at iguardfire.com/privacy.

Mobile Application

The iGuard™ mobile application includes a link to this Privacy Policy within the application’s settings menu, as required by CCPA/CPRA. Users may also access their privacy preferences and exercise their privacy rights through the application.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information. iGuard Home extends the following rights to all customers regardless of location, to the extent applicable:

  • Right to Know: you may request information about the categories and specific pieces of personal information iGuard Home has collected about you;
  • Right to Access: you may request a copy of your personal information;
  • Right to Correct: you may request that iGuard Home correct inaccurate personal information;
  • Right to Delete: you may request that iGuard Home delete your personal information, subject to certain legal exceptions;
  • Right to Opt Out of Sale or Sharing: you may opt out of the sale or sharing of your personal information;
  • Right to Withdraw Consent: where processing is based on consent, you may withdraw your consent at any time; and
  • Right to Non-Discrimination: iGuard Home will not discriminate against you for exercising your privacy rights.

To exercise any of these rights, please contact iGuard Home using the contact information provided below. iGuard Home will respond to verified requests within the timeframes required by applicable law.

Global Privacy Control and Opt-Out Preference Signals

iGuard Home recognizes and honors the Global Privacy Control (GPC) signal as a valid opt-out request. When iGuard Home detects a GPC signal from your browser or device, it will treat the signal as a request to opt out of the sale or sharing of personal information associated with that browser or device, as required by CCPA/CPRA and other applicable U.S. state privacy laws.

You may enable GPC through supported browsers or browser extensions. For more information about GPC, visit globalprivacycontrol.org.

Additional Information for California Residents

If you are a California resident, you have rights under the California Consumer Privacy Act and the California Privacy Rights Act (CCPA/CPRA), including the right to know what personal information is collected, disclosed, or sold; the right to request deletion; the right to correct inaccuracies; the right to opt out of the sale or sharing of personal information; and the right to limit the use of sensitive personal information.

iGuard Home does not sell personal information as defined under CCPA/CPRA. iGuard Home may share anonymized and aggregated data as described in the Anonymized and Aggregated Data section of this Privacy Policy.

The categories of personal information iGuard Home has collected, the sources of that information, and the business or commercial purposes for collection are described in the Information iGuard Home Collects and How iGuard Home Uses Your Information sections above. The CCPA/CPRA statutory category mapping is provided in the Categories of Personal Information Collected table.

iGuard Home retains records of consumer rights requests and responses for at least twenty-four (24) months, as required by CCPA/CPRA.

Additional Information for Other U.S. State Residents

Residents of Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Tennessee, Indiana, Iowa, Delaware, Kentucky, Rhode Island, and other states with comprehensive privacy laws may have additional rights under their respective state statutes, including the right to access, correct, and delete personal information; the right to opt out of targeted advertising, the sale of personal information, and profiling; and the right to data portability.

Colorado, Connecticut, and other states recognizing universal opt-out mechanisms require iGuard Home to honor opt-out preference signals, including GPC. iGuard Home honors these signals as described in the Global Privacy Control section above.

To exercise your rights under any applicable U.S. state privacy law, please contact iGuard Home using the contact information provided below.

Additional Information for Canadian Residents

If you are a Canadian resident, your personal information is protected under PIPEDA and, depending on your province, applicable provincial privacy legislation including British Columbia’s PIPA and Quebec’s Law 25.

You have the right to access your personal information held by iGuard Home, request corrections, and withdraw consent to the collection, use, or disclosure of your personal information, subject to legal and contractual restrictions. To exercise these rights, please contact iGuard Home’s Privacy Officer using the contact information provided below.

Under PIPEDA, iGuard Home will only collect, use, or disclose your personal information with your knowledge and consent, except where otherwise permitted or required by law. iGuard Home will make reasonable efforts to ensure that your personal information is accurate, complete, and up-to-date.

Marketing Communications and CASL

iGuard Home may send you marketing and promotional communications about products, services, and offers that may be of interest to you. For Canadian recipients, iGuard Home complies with Canada’s Anti-Spam Legislation (CASL) and will only send commercial electronic messages where express or implied consent has been obtained as defined under CASL.

You may withdraw your consent to receive marketing communications at any time by clicking the “unsubscribe” link in any marketing email, by contacting iGuard Home, or by adjusting your communication preferences in your account settings. Transactional communications (such as order confirmations, shipping updates, and safety alerts) are not marketing communications and will continue to be sent as necessary.

International Data Transfers

iGuard Home operates in both the United States and Canada. Your personal information may be transferred to, stored in, and processed in a country other than the one in which it was collected. When iGuard Home transfers personal information across borders, it takes reasonable steps to ensure that your information is protected in accordance with this Privacy Policy and applicable law.

Cookies and Tracking Technologies

The iGuard Home website and mobile application may use cookies, web beacons, pixels, and similar tracking technologies to collect usage information, remember your preferences, and improve your experience.

You can manage your cookie preferences through your browser settings. Disabling cookies may affect the functionality of certain features on the website or application.

Children’s Privacy

The iGuard™ product, website, and services are not directed to children under the age of thirteen (13), or sixteen (16) in jurisdictions where that higher age applies. iGuard Home does not knowingly collect personal information from children. If iGuard Home learns that it has collected personal information from a child, it will take steps to delete that information promptly. If you believe a child has provided personal information to iGuard Home, please contact us using the information below.

Changes to This Privacy Policy

iGuard Home may update this Privacy Policy from time to time to reflect changes in its practices, legal requirements, or business operations. iGuard Home will notify you of material changes by posting the updated Privacy Policy on its website with a revised effective date. Where required by applicable law, iGuard Home will provide additional notice or obtain your consent.

Your continued use of the iGuard™ product, website, or services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy, wish to exercise your privacy rights, or wish to file a privacy-related complaint, please contact iGuard Home:

For Canadian privacy inquiries, you may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.

© 2026 iGuard Home Inc. All Rights Reserved.